Ordering & Shipping


Ordering

If you want to order our products, you can order directly from us unless you're from country which we have any dealer. Please visit our dealer page first and read shipping section in this page. If everything is ok, click "Buy Now" button to pay via PayPal. When you complete your payment, your product will be shipped in two weeks(in most of case less than 2 weeks). Please be sure to enter your full address on PayPal. If you prefer express mail do not forget to add reachable phone number.

Shipping

We ship all packages through registered mail with tracking number. We offer standard shipping or express shipping. Time of delivery for standard shipping can vary from 10 days to 30 days and it costs fixed 15€. Standard shipping fee will be added your card automatically, when you checkout your card.

If you need fast shipping, we will offer express mail called Turpex Post which provided by DHL express. If you prefer Turpex, please contact us before payment, so we can calculate shiping fee and send payment request on PayPal. DHL express delivers 3/4 days all over the world in most of case.

Our postal service is member of Universal Postal Union, you can track its progress on website of your country's postal service once it reaches your country.You can find here>> websites of your country's postal service. You can also track its journey from overseas on PTT authority's' website . Please understand we are not responsible any duties and taxes, we just recommend State Postal Service to make customs procedures easier. If you don't accept delivery because of custom duties, we have to charge shipping fee.

Return Policy

Return; We will accept returns in 14 days after the date of delivery. Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item damaged during shipping.

Damage; If you see any damage on the package don't accept the package, ask for compile damage report to Postman and contact with us immediately.

Refund; Buyer receives full refund in their original payment method less any shipping charges. We will also withhold a restocking fee 15% in some cases.